Support

We're Here to Assist You


At PowerMaker Pro, we prioritize your satisfaction and are dedicated to offering you unparalleled support. Our team is on standby to assist you with any concerns, queries, or issues you may encounter while using our products. We are committed to providing responses within a maximum timeframe of 24 hours, although this may vary depending on ticket volume and our working hours.

How to Reach Us


Should you need assistance, we encourage you to reach out to us directly at hello@powermakerpro.net. Our dedicated support team is trained to assist you with a wide range of issues and will do their utmost to help you find a resolution swiftly and efficiently.

Dispute Resolutions


We understand that sometimes things don't go as planned, and you might consider raising a dispute through PayPal or Stripe. However, we strongly advise against this as dispute resolutions through these platforms can take up to a month to resolve.

Engaging in a dispute not only elongates the resolution process but also creates a more complex situation for all parties involved. Instead, we urge you to contact us directly for a faster and smoother resolution. Our team is equipped to handle a wide array of issues and we are often able to find a solution much quicker than going through a formal dispute process.

What to Include in Your Support Ticket


To expedite the resolution process, please include the following details in your support ticket:

1. Your full name
2. Order number
3. A detailed description of the issue
4. Any relevant screenshots or documents


Providing us with all the necessary information will enable us to assist you more efficiently and effectively.

Working Hours


Our support team operates during standard business hours. While we endeavor to respond to all queries as quickly as possible, please note that tickets submitted outside of working hours will be addressed the next business day.

Your Satisfaction is Our Priority


We are here to ensure that your experience with PowerMaker Pro is nothing short of excellent. Your satisfaction is our priority, and we appreciate your understanding and patience as we work diligently to address your concerns.

Thank you for choosing PowerMaker Pro. We value your business and look forward to assisting you.

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